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Ratpac Controls offers the following warnings and guidelines for the safe cleaning and disinfecting of our products.


  • Do not attempt to disassemble any piece of equipment for the purposes of disinfecting internal components. Doing so may cause permanent damage to your equipment and void any warranties.
  • Do not attempt to disinfect any piece of equipment that is connected to power or is operating on or connected to battery power. Doing so will cause permanent damage to your equipment and possibly result in injury or death.
  • Be aware of the potential safety hazards involved in the use of UVC disinfecting devices and read and understand all manufacturer instructions for the safe use of these devices.
  • Do not use harsh chemicals, solvents or products containing ammonia or bleach to clean any surfaces on your equipment.
  • Do not use hydrogen peroxide on any surfaces of your equipment. Hydrogen peroxide is corrosive and can damage some surfaces, even at low concentrations, as available over the counter (3%).
  • Do not spray cleaning agents directly onto the surfaces being cleaned. Always spray onto a clean soft, cloth first, then wipe the equipment.

General Cleaning and Disinfecting Guidelines

  • Disconnect equipment from all power and external equipment prior to cleaning; and switch off all power including internal battery power.
  • Refer to MSDS (Material Safety Data Sheet) for the safe handling and health effects of any chemicals or potentially dangerous substances.
  • Follow manufacturer’s guidelines for the proper and safe application of any chemicals.
  • Use of commercially available wipes (not chlorine based) is suitable as recommended.
  • A mild detergent & water solution can be used to wipe off dirty surfaces, but do not soak or allow the mixture to pool in the fixture being cleaned.
  • 70% by volume alcohol is effective in neutralizing bacteria and viruses.
  • Electrostatic disinfecting spraying machines can be safely used on most surfaces. Do not apply directly to dimmers at close range and do not saturate surfaces.
  • UVC disinfecting lamps can be a great solution to effectively remove viruses and bacteria. Although most plastics used on your equipment are treated to resist minor UV exposure, continued or prolonged exposure to high levels of UVC can degrade and damage some plastics. Use as directed by the manufacturer.
  • Apply 70% by volume Isopropyl alcohol on a soft, clean cloth to wipe off all surfaces of the accessory. Do not saturate surfaces and allow to thoroughly dry before use or storage.
  • Allow all surfaces to dry thoroughly before use or storage.

The information contained in this document is accurate and complete to the best of our knowledge. All recommendations are made based on our collective experience. We will update information on this document as new information is gathered and learned to ensure compliance with new advisories and information from governmental and trusted public notices regarding COVID-19.